Your privacy is important to us. This notice explains our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personal information may be requested.

The information we collect
This notice applies to all information collected or submitted on the Made in Ludlow website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number
Credit/Debit Card Information

On some pages, you can submit information about other people. For example, if you order an album and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

Name
Address
Phone Number
Email
Phone number

The way we use information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Our commitment to data security
To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How you can correct your information
You can correct factual errors in your personally identifiable information by sending us a request that the error be amended - when placing an order, returning customers are always provided with the opportunity to update the information we hold for them. We NEVER store your credit card information on our webserver.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How to contact us
Should you have other questions or concerns about these privacy policies, please call us at 01584 878110
or send us an email at info@madeinludlow.co.uk.